Terms of service

Terms of Service

Motumal® (motumal.in)
Effective Date: 1 March 2026

This website is operated by Motumal®. Throughout the site, the terms “we”, “us” and “our” refer to Motumal®.

By visiting our website or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”).

If you do not agree to all the terms and conditions, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms:

  • You confirm that you are at least 18 years old or using the website under parental supervision.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any applicable laws in your jurisdiction.

Violation of any terms may result in termination of your access.

2. General Conditions

We reserve the right to:

  • Refuse service to anyone for any reason.

  • Limit quantities of any products.

  • Modify or discontinue products without prior notice.

  • Cancel suspicious or fraudulent orders.

Your content (excluding payment information) may be transferred unencrypted over various networks.
Payment information is always encrypted.

3. Product Information & Pricing

  • We try to ensure that all product descriptions, pricing, and images are accurate.

  • Minor variations in color/design may occur due to screen settings or manufacturing updates.

  • Prices are subject to change without notice.

  • Motumal® operates on a wholesale pricing model; margins are minimal.

We reserve the right to correct pricing errors at any time.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after payment verification.

  • We may cancel orders due to stock issues, pricing errors, or suspicious activity.

  • Orders can be cancelled only before dispatch.

  • Once shipped, cancellation is not allowed.

Refund (if applicable) will be processed as per Refund Policy.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary.

  • Motumal® is not responsible for courier delays beyond our control.

  • Customers must provide accurate address details.

  • Re-delivery charges may apply for incorrect addresses.

6. Return & Refund

Returns and refunds are governed strictly by our Refund & Return Policy available on our website.

By placing an order, you agree to that policy.

7. Intellectual Property

All content on this website including:

  • Logo

  • Brand name

  • Product descriptions

  • Images

  • Graphics

are the intellectual property of Motumal® and may not be copied, reused, or reproduced without written permission.

Unauthorized use may lead to legal action.

8. Limitation of Liability

Motumal® shall not be liable for:

  • Indirect or incidental damages

  • Loss of data

  • Loss of profits

  • Misuse of products

  • Courier mishandling beyond control

Our liability is limited to the amount paid for the product.

9. Fraud & Misuse Protection

We reserve the right to:

  • Cancel fraudulent orders

  • Reject false return claims

  • Block suspicious accounts

  • Take legal action in case of abuse or chargeback fraud

10. Force Majeure

Motumal® shall not be held liable for delays or failure in performance caused by:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Lockdowns

  • Technical failures

  • Events beyond reasonable control

11. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Jharkhand, India.

12. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be effective immediately upon posting.

13. Contact Information

For questions regarding Terms of Service:

📧 support@motumal.in
📲 8219558436
🌐 https://motumal.in